Legal

Privacy Policy

Last updated: 22 May 2024

Jylo Limited is a private limited company incorporated in England and Wales with registered number 15601191 and whose registered address is located at 1 Phipp Street, Shoreditch, London, EC2A 4PS ("Jylo", "we","us", "our").

Jylo takes privacy and our use of your data seriously. For the purposes of this Privacy Policy, "Personal Information" means any information relating to an identified or identifiable living individual.

This Privacy Policy sets out how we will use and protect any Personal Information that we collect about you when you visit our website (www.jylo.ai) (the "Website"), together with other Personal Information that you provide to us or which we otherwise obtain in connection with our day-to-day business and which we hold in the capacity of a data controller.

We will ensure that your Personal Information is handled in accordance with applicable data protection legislation, including the: (i) UK GDPR (being Regulation (EU) 2016/679 as incorporated into the law of the United Kingdom pursuant to the European Union (Withdrawal) Act 2018); (ii) Data Protection Act 2018; (iii) General Data Protection Regulation (EU) 2016/679 (as applicable); (iv) the Privacy and Electronic Communications (EC Directive) Regulations 2003; and (v) all similar or related legislation relating to the processing of Personal Information applicable to Jylo from time to time (together the "Data Protection Legislation").

1. Collection of your Personal Information

We may hold your Personal Information because:

  • you provide it to us, for example, when you: (i) interact with us via our Website (including via subscribing to our "waitlist"); (ii) correspond with us via phone, e-mail or otherwise in writing; (iii) attend a Jylo event or seminar; (iv) sign up to receive information from us (including, for example, regarding product launches); or (v) when you or your organisation offer to provide, or provide, services to us;
  • we receive it from a third party;
  • of the use of cookies on our Website (please see Section 7 of this Privacy Policy (Cookies) for further information);
  • it is publicly available.

The Personal Information that we hold about you may include the following:

  • Identity and contact information: when contacting us (whether via our Website, via telephone, via email, in writing or otherwise), you may provide Personal Information about yourself, including your first and last name, address, telephone number and email address.
  • Financial and payment information: when purchasing products or services from Jylo, or if you or your organisation provide services to us, you may provide certain financial information and other data necessary for processing payments and fraud prevention.
  • Physical access information: when visiting our premises, we may collect Personal Information such as access times and requirements.
  • Information about individuals who are engaged by our suppliers, customers, partners or other business contacts: if you or your organisation provide services to us, we may acquire your name, contact details (including job title) and any other business contact information.
  • Profile and usage information: we collect Personal Information about your preferences in receiving marketing information from us, your communication preferences, and information about how you use our Website – please see Section 7 of this Privacy Policy (Cookies) for further information.

2. Use of your Personal Information

We may use your Personal Information to:

  • provide our products and services;
  • run our business affairs, including internal record keeping;
  • send business or marketing communications (including updates regarding developments to our products and services) which we think may be of interest (we will provide a simple mechanism for you to unsubscribe from such communications if you so wish);
  • protect the security of our communications and other systems and to prevent and detect security threats, fraud or other criminal or malicious activities;
  • manage access to our premises and for security purposes;
  • organise and hold marketing events in connection with the promotion of our business;
  • comply with our legal obligations.

We will only process your Personal Information where we have a legal basis for doing so. Our legal basis will be one of the following bases outlined below:

  • to fulfil a contract that we have in place with you;
  • to pursue our legitimate interests (or those of a third party), provided that your interests and fundamental rights do not override those interests;
  • where we have your express consent (in which case, you will be made aware and will be provided with the opportunity to withdraw your consent to the processing, should you wish to do so).

3. How long do we keep your Personal Information

We will only keep your Personal Information for as long as we reasonably require and, in any event, only for as long as Data Protection Legislation and our own internal rules and policies allow.

4. Sharing your personal information

Where it is necessary to fulfil the purpose for which your Personal Information was collected, we may share your Personal Information with certain third parties who reasonably need it in order to perform a function on your or our behalf – such as third party organisations who process our online payments. You acknowledge that such third parties may receive and process your Personal Information. We will never sell your Personal Information to third parties.

In addition, it may be necessary to disclose your Personal Information if we are under a duty to do so in order to comply with any legal obligation (such as anti-money laundering or tax disclosure obligations), carry out an internal investigation, enforce any agreement we have with you or with a related party, or protect the rights, property, or safety of Jylo and/or our business partners, employees or other personnel.

In processing your Personal Information, it may sometimes be necessary for us to transfer your Personal Information outside the UK or the European Economic Area (as applicable). In such circumstances, we will take all steps reasonably necessary to ensure that your Personal Information is treated securely and in accordance with this Privacy Policy and Data Protection Legislation.

Links to other websites

This Website may include links to third-party websites. Please note that when you click on a link to such a website, you will be leaving our website and accessing that other website. As such, the operators of those websites are solely responsible for any Personal Information which they collect about you via their website, and such data will be collected in accordance with their own privacy policies. For further details regarding links to other websites, please refer to our Website Terms of Use.

5. Your rights and data accuracy

You have certain rights in relation to your Personal Information – for example, the right to request that we erase your Personal Information (or part thereof) at any time, which we will comply with unless we have a lawful reason to retain your information (for example, to comply with our legal obligations).

You also have the right, subject to certain exemptions, to:

  • see the Personal Information we hold about you (unless, for example, our duty of confidentiality to a third party takes precedence over this right), and withdraw any consent you may have given to us to hold and use that Personal Information;
  • ask us to make any changes to ensure that any Personal Information we hold about you is accurate and up to date;
  • in some cases, ask us to transfer any Personal Information we hold about you to a specified third party.

If you wish to exercise any of these rights, please contact us at the email address set out below. Please ensure that any Personal Information you provide us with is accurate and complete and you notify us of any changes to your Personal Information as soon as possible so that we can update our records.

6. Changes to our privacy policy

Jylo may amend this Privacy Policy at any time, with any updates being posted on our Website.

7. Cookies

Cookies are small text files that are placed on the hard drive on your computer. We use cookies in order to make our Website operate as intended, work more efficiently, and to provide us with information.

We currently use the following cookies on our Website:

Cookie Group

Strictly Necessary


Cookie

.AspNetCore.Cookies


Purpose

Used to verify identity and ensure authenticated users can access the Jylo platform


Lifespan

Session

Contact us

Should you wish to exercise any of the rights set out above, or if you have any questions or concerns about our processing of your Personal Information, please send an email to info@jylo.ai.

Alternatively, you have the right to make a complaint to the Information Commissioner's Office (which is the supervisory body in the UK) or, if you are an EU data subject, one of the competent European supervisory authorities.

Book a demo