We believe your data is your property. That’s why we offer a perpetual legal provision ensuring that Jylo will never have any rights to your data. Ever.
Compliance with the globally recognised standard for managing risks to the security of information.
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We meet the highest standards for security, availability, processing integrity, confidentiality, and privacy.
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Ensuring your data privacy is safeguarded in accordance with the strictest European regulations.
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“Having done over 200 ISO audits in my career, Jylo is the first with a perfect score.”Prescient Security
At Jylo, we believe your data is your property. We offer an in-perpetuity legal provision ensuring that neither during the term nor at any future point will Jylo have any rights to your data.
Recognising that some customers require an extra layer of protection, we also offer the option to deploy Jylo within your own Azure environment—giving you complete control over your data and infrastructure.
If you’re concerned about long-term dependency on Jylo for your business, we’re even open to discussing licensing our source code to customers. This option allows you to entirely self-host our solution, ensuring you maintain full autonomy and flexibility as the AI landscape evolves.
You can visit our trust center here
No, Jylo will never use Customer Data for any purpose.
Our Master Framework Agreement includes a specific term to ensure that customers have contractual certainty that Jylo will never have any rights to Customer Data, even beyond the duration of the agreement.
The term states:
The Customer shall:
(i) own all rights, title and interest in and to all Customer Data in perpetuity; and
(ii) have sole responsibility for the legality, reliability, integrity, accuracy, and quality of all Input Data; and
(iii) retain assurance that Jylo will never use Customer Data for any purpose, including but not limited to training AI models through methods such as fine-tuning or Retrieval-Augmented Generation (RAG)."
To eliminate any ambiguity, we explicitly specify how Customer Data cannot be used. Unlike other AI vendors who may have ambiguous terms, we ensure there is no "grey area." Some vendors have a "No AI Training" clause but still retain rights to use Customer Data to "provide and improve the services,". In our view, this could allow for improving AI through RAG.
Our goal is to provide absolute certainty that Customer Data is not, and will never be, part of our business plan. We are open to amending our clause to provide further clarify or address any additional customer concerns.
Yes, a primary market for Jylo is the legal industry. In this industry, it is crucial to maintain legal privilege. Allowing any human-in-the-loop at Microsoft access to Customer Data to check for misuse would violate this privilege.
Recognising that the legal field is our core market, Microsoft has agreed to exclude our data processing from their misuse monitoring.
We have shared evidence of this agreement within in our Trust Center.
We are currently working to incorporate the OpenAI Deep Research model through the Azure AI Marketplace.
More details can be found here
Deep Research should be available in Jylo by August 2025.
We partner with Microsoft Azure, which means we can host Jylo anywhere in the world where there are Azure datacenters.
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